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Longchamp offers you a new way to connect with our in-store sale advisors directly from the boutiques. This service gives you the opportunity to receive real-time guidance, personalized advice and inspirations to fit to your needs. Discover your very own personal shopping experience online !

STEP 1 : Press the Longchamp icon

Throughout the conversation, our in-store sale advisors will answer directly to any of your specific queries and send you advice and product information.

STEP 2 : Start a live conversation

Tap the Longchamp icon to be directly connected with our sales associates on the shop floor, where you can ask them questions about style and product advice.

STEP 3 : Live streaming

Our in-store sale advisors can send you pictures and videos, live stream from the boutiques and send personalized recommendations through