PRODUCT INFORMATION

Where are Longchamp products made?

Longchamp products are produced in France and abroad, primarily in our workshops in the west of France, Maine-et-Loire, Mayenne, Vendee and Orne.

Our ready-to-wear and shoes are solely produced in France and Italy. Personalized bags are solely produced in our workshop located in Segre, in the Maine-et-Loire region of France.

Where can I buy Longchamp products?

Longchamp products are available for purchase online, at our Longchamp boutiques, certain department stores and some of the best multi-brand leather goods stores in the U.S. To find your nearest retail store, visit the Store Locator section.

In which point of sale can I buy a Le Pliage Leather Personalized bag?

You can order a Le Pliage Leather Personalized bag in the following points of sale: 

LONGCHAMP SAINT-HONORE LONGCHAMP THE EMQUARTIER LONGCHAMP GINZA LONGCHAMP LA MAISON 8 LONGCHAMP ION ORCHARD

Find out store details on our store locator

Where can a Longchamp Gift Card be purchased and used?

The Longchamp Gift Card is available for sale and recognized at www.longchamp.com and at participating Longchamp boutiques. To see a list of stores, please click here

Where does the leather Longchamp uses come from?

Our leather comes mainly from France, Italy and Uruguay. We are very particular about how we select it. Our treating modes and sorting criteria are exclusive to Longchamp. Our tanneries strictly respect environmental regulations.

Where can I buy Longchamp agendas and/or organizer refills?

Agendas with ring openings use internationally standard paper refills. You may also order agenda and organizer refills through our Customer Service or at one of our Longchamp boutiques. The reference number for the refill is found on the last page of your agenda book.

How can I ensure the color accuracy of products online?

We try our best to display colors of products as accurately as possible. To enhance your shopping experience, you should set your monitor to display the maximum color possible. To do this, right-click your mouse on your desktop and select properties, and in the display properties box, click on the settings. Under Color Quality, choose the highest possible setting allowed by your computer (most likely 32 bit).

Please note, Longchamp cannot be held responsible for a possible difference in color between the screen and reality.

How do I measure a Longchamp bag?

For all Lognchamp products, the dimensions are as follows: Length x Height  x Width, which are shown in both centimeters and inches.
Attention: On the Le Pliage line, length and width have been measured at the base (the length between the 2 bottom corners), once the bag is opened the mesurements are from corner to corner.  For personalized items, you will find the dimensions of each model presented when you select the bag size. They are also visible in the recap on the right at all times.